Dear Visitor - We are working hard to keep everyone as comfy as possible. Shipping & delivery are still currently operating as normal. Our returns policy has been extended to 30 days after Lockdown is lifted. Most of our team are working from home. Order picking is being done under strict safety & distance rules and with 1 person per room / area at any time. Please note however that deliveries of new materials into our factories are now also being affected by the slowdown, we therefore suggest ordering sooner rather than later to avoid disappointment. Wishing you well during this challenging time. The Big Bertha Team