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0845 450 5431

Mon - Fri:  9am - 4pm

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Mon - Fri:  9am - 4pm

General Questions

Can I visit your shop or warehouse?
What payments options do you accept?
I have an enquiry regarding a bulk or trade order.
I would like to amend or cancel an order i have recently placed.
I haven't received a confirmation email. What should I do?
When are your office opening hours?
Can i create an account?
Can i order a fabric swatches?
What can i expect on the arrival of my goods?

Delivery and Shipping

How can I track my order?
What couriers do you use?
What delivery options do you offer?
I would like to upgrade to next day delivery.
What delivery information will i receive regarding my order?
What happens if i miss the delivery?
Where in the UK and Ireland do you ship to?
Do you ship to mainland europe?

Refunds and Returns

I have recently received an order and wish to exchange or return.
I have recently received an order and wish to report a fault.

CALL US

0845 450 5431

Mon - Fri:  9am - 4pm

CHAT ONLINE

Click here to chat!

Mon - Fri:  9am - 4pm

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Designed in the UK

All our product meet British quality and safety standards

Big Bertha Original, Unit 2, Albert Close Trading Estate, Moss Lane, Whitefield, M45 8EH

Big Bertha Original is a brand name of GHS / Company Registration 7902762 / VAT Reg: GB 127 2085 31 / Rep Ireland IE 3410617JH